Anti-Bullying & Harassment

This course is designed in accordance with all provincial regulators including WorkSafeBC, WorksafeAlberta and WSIB to ensure that your leadership team is acting in accordance with employment laws, while also ensuring that you are providing a safe and bullying-free office. In this course, we will cover:

• Defining bullying and harassment 
• Company obligations 
• Investigation procedures 
• Escalation policies 
• Resources 

This course aligns organizations with provincial or state requirements to support organizations by creating an approach to preventing bullying and building a safe and respectful work environment. Most employees who are involved in the cycle of bullying silent observers witnessing from the sidelines. We want to ensure that not only are we providing support to those experiencing bullying and harassment in the workplace, but that we are also ensuring all management and employees feel equipped to say something when they see something. 

This course is designed in accordance with provincial or state requirements to define what constitutes sexual harassment, how to prevent and report sexual harassment, and the legal implications of engaging in sexual harassment. The goal of this course is to educate employees on understanding what is and is not acceptable behavior in the workplace and equip employees and managers with the tools and knowledge required to recognize and correct inappropriate behavior. In this course, we will cover:

• Defining sexual harassment
• Examples of sexual harassment
• Prevention strategies
• Reporting procedures
• Consequences of sexual harassment
• Remedies for victims
• Consequences of retaliation 

This course is designed to support organizations in remaining compliant with applicable regulations and industry best practices within their specific state and ensure their workplace remains safe and harassment-free. 

This introductory session aims to provide participants with basic understanding on what Diversity, Equity and Inclusion means within an organizational setting. Note, this session is part of an ongoing program series. DEI 201 and 301 are recommended. In this course you will learn about:

• Land Acknowledgements – What they mean and why we do it 
• Definition of DEI 
• Defining key terminology within DEI work 
• DEI from a hiring lens 
• Forms of bias 

This course aims to introduce management and leadership to DEI concepts and begin the conversation. 

*Please note that formal DEI audits are required to be booked prior to this session. Audits include a conversation with the leadership team, a review of current policies and practices, and any documentation and communication plans. 

  This course will follow up on DEI 101 and go deeper into one of the following areas:

• Representation and Why It Matters
• Race, Ethnicity and Minority 
• Privilege 
• Stereotypes, Prejudice and Discrimination 
• Racism and Microaggressions
• Code Switching
• Protected Grounds
• Intersectionality 

This course can be booked multiple times for different topics, but can only be purchased once you have completed, or can reasonably demonstrate work within the context of DEI 101. 

This course will follow up on DEI 101 and 201 and provides opportunity for discussion and dialogue in a safe space:

• Topic to be selected by the leadership team 
• Topics to be lead by a facilitator that aligns most

This course can be booked multiple times for different topics, but can only be purchased once you have completed, or can reasonably demonstrate work within the context of DEI 101 and 201. 

This course will allow you to explore how to cultivate strong relationships with your leaders and employees alike. In this course, you will be able to customised your training by participating in 4 requires modules, and choosing 2-4 topics that are most relevant to your personal and professional growth and that align with the industry, corporate culture and business objectives. Course attendees will explore the following areas: 

• Introduction to Leadership and Management Training 
• Understanding Unconscious Bias in the Workplace 
• Developing Emotional Intelligence for Effective Leadership 
• Effective Communication Skills for Leaders 

Attendees may also choose from some of the topics below: 

• Decision-Making Strategies for Leaders 
• Effective Communication Skills for Leaders 
• Conflict Resolution and Negotiation Techniques for Leaders
• Team Management and Motivation Techniques
• Understanding and Managing Change in the Workplace 
• Leadership Ethics and Values 
• Performance Management Strategies for Leaders 
• Developing a High-Performing Team
• Developing Leadership Action Plans 

This course is meant to be interactive and can be presented in person, live and virtual or in a pre-recorded format and includes interactive components, workbooks, and a course completion certificate .

This course is designed to meet the legal requirements and provide comprehensive information to protect workers from hazardous materials in the workplace.

In this course, we will cover:

1. Introduction to WHMIS

2. WHMIS Legislation and Responsibilities

3. Hazard Identification and Classification

4. Safety Data Sheets (SDS) and Labels

5. WHMIS Symbols and Pictograms

6. Emergency Procedures

7. Workplace Specific Training and Review

This course is designed to support organizations in remaining compliant with applicable regulations and industry best practices. In order to effectively align this course to your organization, a site and documentation audit is required to adequately assess current hazards and safety programs in place.

Organizations can opt into additional services including (but not limited to) building out a customised emergency response program, updating policies and procedures, and access to annual audits.

 Lunch and Learns are designed to support organizations in creating spaces for colleagues to learn together with topics that interest them. The intention is to invite your teams to select from topics ranging from: 

• tools to management up/down successfully 
• time and stress management 
• team building
• how to represent the organization appropriately over social media 
• opportunities for growth within the organization 
• success planning – tenure through transparency 

These mini courses are designed to bring your employees together in a more casual setting. 

Sessions are encouraged to be purchased for in person or live presentation.

This course will allow you to explore how to cultivate a strong corporate culture starting at the top. In this course, you will explore: 

• How to determine what type of culture you have 
• How to determine what type of culture you want 
• Your listening and communication skills 
• Determine what level of empathy your leadership operates from 
• How to build an organization rooted in transparency and respect 

This course is meant to be interactive. 

This course is designed to support emerging, developing, and strategic leaders and incorporates several adult learning methodologies, coupled with practical examples and opportunities to look inward and define (or re-define) their leadership styles and characteristics. In this course, some of the areas that we will cover include:

• Defining leadership
• Effective communication styles and tools
• Conflict management
• Building influence
• Emotional intelligence

Training Arch customises each program to ensure all courses and modules align with the level of leadership, organizational and personal goals, and well as industry and role standards. Our team of facilitators will work with you to select up to 6 courses and up to 10 modules that best fit your organizations needs.

This course will support organizations in defining Unconscious Bias, provide examples and elicit real conversations on the impact surrounding Unconscious Bias in the workplace, and will allow you to explore:

• How to be aware of bias and its impact
• How to manage your biases and change your behavior
• How to track your progress

This course intends to mitigate the unconscious bias within organizations and continue the conversation around acknowledging individual bias and the impact on the organization as a whole. 

This course will support your leadership team in building out and effectively executing a strong performance management plan and will allow you to explore:

• How to effectively manage the performance of your teams
• How to align performance to other areas of your business 
• How to connect performance to compensation 

This course aims to build a consensus around the needs of individuals within an organization and how to set the standard of work output vs. company input. 

This course will take you through the journey of being able to identify the need to terminate an employee, the steps that you need to take, the process of informing the employee and how to ensure a fair, equitable and EQ driven process. This course will allow you to explore:

• Signs that an employee needs to be terminated
• The processes involved 
• Best practices for transitioning employees out of your organization

This course is ideal for HR, Management and leadership who are new to terminations or looking for ways to improve their existing practices. 

This course will amplify the strengths of an experienced or aging workforce and provide clear directives on how to ensure there are not unconscious biases within your recruitment process with respect to ageism. It will focus on: 

• How to identify key strengths in groups that are often overlooked 
• Ensuring you are empowering your new and tenured staff to collaborate 
• Effective ways of sourcing and screening with ageism in mind 

This course provides opportunity for dialogue and discussion and also investigates scenarios in a safe space. 

This course will focus on providing organizations with a number of examples of how to create and maintain a safe space at work, that starts within HR and leadership and will allow you to explore:

• How to incorporate pronouns and why 
• How to correct behaviour in different scenarios 
• Review the importance of creating safe spaces 
• The need for continuous learning 

This course will offer insight on how to connect with your most important asset at work - your team! Training Arch will offer strategies to unlock their potential in the workplace. This course will allow you to explore: 

• How empathy differs from sympathy and why one is preferred over the other 
• How to debunk signs of kindness being mistaken for weakness
• How to approach conversations with empathy and kindness to yield the best feedback 
• How the future of work has changed in today's social and work climate
• How small gestures of kindness and empathy are just as meaningful as big ones and to discover ways to seek the kindness that exists in everyone.

This course exemplifies the importance of empathy and kindness in the workplace and other organizations. Employees seek truth and honesty and the way of giving feedback has evolved significantly over the years. The key to understanding someone else is to peel back the biases and barriers and engage with an openness that sparks motivation and joy. We want to ensure our attendees lead a team with open minds and active ears. This is the future of team and the future of work.

Talent Management and the idea of succession planning is often reserved for senior members of an organization, or the top players within organizations. Also known as "replacement planning," it ensures that businesses continue to run smoothly after a company looses key members of their team. While most methods begin with the top down approach, we have found significant success with taking an arch, or bottom up approach. 

During this session, we will explore some of the strategic ways in which organizations can be strategic and revenue focused while still living their values of people first. Succession is fueled by other programs and when done holistically, has demonstrated proven success. During this session, we will review some effective strategies to identify, manage and communicate risk within an organization as it relates to succession planning. 

This course will allow you to explore: 

• How to effectively define the need for succession planning beyond title and revenue generation 
• How to assess current employee skills and align them with future business needs 
• How to use retention, engagement and Learning and Development programs to fuel your succession planning initiatives
   

This course is ideal for senior HR professionals and leadership.  

Successful change management relies on four core principles:

• Understand 
• Plan
• Implement
• Communicate 

This course will allow you will explore how change management overlaps with so many areas of the business and is rarely an isolated occurrence. During this workshop-style course, you will explore what do to and what not to do during company specific scenarios. 

This course is designed in collaboration with our wellness coach to provide our clients with opportunities to explore avenues of wellness and self care (whether working remotely, in the office, or somewhere in between).

This is an add-on feature that can be grouped with any of our pre recorded or live virtual sessions and can be between 10 and 20 minutes in length.

This course is designed to include a short guided meditation and breathing exercise intended to reset participants before a course.

Participants will also be provided with a post session workbook for future practice.