Finding Your Voice

This course will empower employees to utilise their own voices to manage up, down, and across. In this course we will cover:

• How we can show up as our true, authentic selves at work 
• How we can learn to be heard (regardless of position or seniority) 
• How to use our voices to create a more respectful, professional, and more connected team 
• How to stay passionate about the work that we do

During this course, you will learn the tools to effectively use your voice as a junior employee, new addition to the team, after a promotion or simply to effectively get your intentions, ideas and expectations across. 

This course will provide live coaching for employees that have recently transitioned into people management roles and will allow you to explore:

• Effective onboarding 
• Create dialogue and opportunity to explore examples of strong leadership 

This course is designed to be implemented as a series and incorporates group and 1:1 sessions. 

This course will provide your employees, managers and leadership with resources to hone in on their EQ skills and allow them to build new, deeper or simply different professional relationships with those they work with, and for. It will focus on: 

• Identifying news ways to build relationships with co-workers and clients, remotely 
• Finding the silver lining in remote work and finding opportunities to connect at a deeper level 
• Actionable ways to improve your listening and communication styles
• Ideation support to set yourself for success when having challenging conversations 

During this interactive session, Training Arch will encourage you to dig through some common misconceptions, assumptions and fears, and complete simple exercises in challenging the norm and pushing past them to really understand who and what you want to show up as. 

This course is designed to explore different methods of communication and the part they play in tandem to best convey your message to your teams, stakeholders, and others both personally and professionally. In this course you will explore:

• Effective vs. Poor Communications
• Diversifying communication
• Active Listening
• Internal and External Communication
• The different communication styles and how to navigate and utilise each to their full potential

Employees will be equipped with tools on the most effective ways to communicate in the office.

This course will support employees and leaders with being able to build professional awareness, and utilize SMART goals and tools to increase productivity and job satisfaction. It will allow you to explore:

• How to effectively set and achieve goals 
• Examples of effective tools based on your learning styles 
• Support with managing tasks and prioritizing company needs 

This course requires individuals to reflect on their own time management skills and be open to learning new ways to improve upon them. 

This course will provide you with access to an Occupational Health and Safety specialist who will provide your organization with effective tips for safe work from office and home support and will allow you to explore:

• How to effectively work from non-traditional workspaces 
• How to ensure your body is positioned safely 
• How to stretch and move throughout the day 
• How to avoid risk of injury 

This course is designed to provide Management the skills to conduct difficult conversations and build confidence in addressing direct reports and sensitive topics.

This course will provide the answers to the following: 

• Who may you have to have difficult conversations with? 
• What scenarios will entail a difficult conversation? 
• When is the best time to conduct these conversations? 
• How to effectively facilitate and navigate these conversations? 
• What to do when de-escalation is required? 

This course is designed to be development of a soft skill that is tied in with multiple other leadership skills. This course will provide the opportunity to role-play difficult scenarios – in both the employee and manager role. 

This course introduces the fundamentals of attendance managing direct reports, including definitions, analysis of attendance, processes, case management, and discipline. 

The course will enable managers to: 

• Define different absenteeism issues
• Effectively determine reasons behind absenteeism 
• Conduct trend analysis of absenteeism and recognize signs
• Navigate management processes, including determine corrective actions, performance improvement plans and when needed, progressive discipline
• Determine when accommodations may be needed 

This course will provide opportunity for group discussion of real-life incidents and problem solving. 

Coming soon!

Coming soon!

This course focuses on new (or new to you) leaders, who will spend the course going through BC employment standard and learn about the culture and values of your organisation. In this customised-to-you course, your leaders will learn about the requirements for:

• Recruitment within your industry, organisation and location(s)
• Best practices to truly be people-focused 
• How to attract top talent with the goal of retaining them 
• How to write an effective job posting vs. job description 
• Marketing strategies 
• How to align recruitment to the culture you have created (or are aspiring to build) 

This course is provided in person, virtually, live or pre-recorded, over 2 modules and participants receive a certificate upon completion. These courses are encouraged to be taken together over a period of two weeks so that managers can begin to implement their learning together. Communication and discussion around their learning increases the likelihood of ensuring they adhere to requirements and increases internal engagement as future leaders look forward to the opportunity to take this course also. 

 This course is designed to equip leaders with the knowledge and skills necessary to identify signs of Stress, Anxiety, and Depression in their staff, practice self-care, and provide meaningful support during challenging times. This course emphasizes the importance of fostering a supportive and empathetic work environment to enhance employee well-being and overall organizational resilience.

In this course we will cover:

• Understanding Stress, Anxiety, and Depression
• Self-Care for Leaders
• Creating a Supportive Work Environment
• Recognizing and Addressing Stress, Anxiety, and Depression in Staff
• Supporting Staff's Mental Health
• Resilience and Recovery
• Sustaining a Supportive Culture

This course equips leaders with the knowledge and tools to recognize signs of Stress, Anxiety, and Depression, practice self-care, and provide meaningful support to their staff during challenging times. By fostering a supportive work environment, leaders can enhance employee well-being, resilience, and ultimately contribute to a healthier and more productive organization.

 This comprehensive course is designed to equip participants with the knowledge and skills to identify and effectively manage employee and manager burnout in the workplace. Participants will gain a deep understanding of the causes and consequences of burnout, learn how to recognize signs of burnout in individuals, and explore strategies and techniques to prevent and address burnout effectively. The course will focus on both employee and managerial perspectives, providing insights into fostering a supportive work environment and promoting well-being.

In this course we will cover:

• What burnout is and how to recognize it
• Causes and contributing factors of burnout
• Signs and symptoms of burnout
• Prevention and intervention strategies
• How to support employees and managers
• Managerial roles in burnout prevention
• Implementing burnout prevention strategies
• Implementing ongoing assessment and monitoring of burnout levels in the workplace

This course outline can serve as a foundation, and specific content and activities can be tailored based on organizational needs, whether the course is in person or virtual, and time available for training.

An Introduction to Reconciliation provides a foundational overview of reconciliation in Canada. It explores Canada's use of anti-indigenous policies, and guides participants through a history of how ‘reconciliation’ has been used as an approach to redress the harm these policies have (and continue to) cause. 

Please note that this course references residential schools.

In this course we will:

•  begin a conversation that elevates land acknowledgements and invites engagement and discussion  
• create opportunity for leadership and employee learning opportunity  
•  align the work directly to DEI audits and policy building 

This course outline can serve as a foundation, and specific content and activities can be tailored based on organizational needs, whether the course is in person or virtual, and time available for training.

Facilitator: Carmen Watson (she/her/elle) 

Carmen has worked in tripartite treaty negotiations, anti-racism consulting, and corporate EDI roles. She is a historian by training, and much of her research has focused on Indigenous women’s resistance to colonialism in the 20th century. Her identity, family, and the idea of future generations are all central to what she does. She is proud of the legacy of her ancestors, which include Chinese immigrants who paid the Head Tax in the 1920s, and Red River Métis who took scrip in the late 1800’s. She is a citizen of the Manitoba Métis Federation.

This comprehensive course is designed to equip participants with the knowledge and skills to build and sustain successful Employee Resource Groups (ERGs) within their organizations. Participants will gain an understanding of the importance of ERGs in fostering diversity, equity, and inclusion, and explore strategies to create effective groups that promote engagement and belonging. The course will provide insights on how to structure ERGs, engage leadership, and measure their impact.

In this course we will cover:

• What ERGs are and why they matter for diversity and inclusion
• The steps to building an ERG: planning, structuring, and launching
• The role of leadership and executive sponsorship in ERGs
• Strategies to engage employees and encourage participation
• How to align ERG goals with organizational objectives
• Methods to measure the impact of ERGs on culture and business outcomes
• Sustaining ERGs: ongoing support, funding, and growth

This course outline can serve as a foundation, and specific content and activities can be tailored based on organizational needs, whether the course is in person or virtual, and time available for training.

 This comprehensive course is designed to provide participants with the tools and knowledge to implement inclusive recruitment practices. Participants will learn how to attract, hire, and retain diverse talent by minimizing bias in the recruitment process and ensuring equal opportunities for all candidates. The course focuses on practical strategies and techniques that organizations can use to enhance their recruitment efforts and build a more inclusive workforce.

In this course we will cover:

• The importance of inclusive recruitment and its impact on organizational success
• Recognizing and mitigating unconscious bias in recruitment
• Writing inclusive job descriptions and postings
• Strategies for sourcing and attracting diverse talent
• Conducting fair and inclusive interviews
• Creating equitable assessment processes
• Retention strategies to support a diverse workforce
• Ongoing evaluation and improvement of recruitment practices

This course is designed to be delivered as a workshop that invites engagement and participation. 

 This course is designed to equip participants with the knowledge and skills to create and maintain a culture of collaboration within their organizations. Participants will explore the benefits of collaboration, learn how to foster open communication, and discover strategies to encourage teamwork and shared goals. The course provides practical techniques for building trust and accountability while promoting an inclusive and supportive work environment.

In this course we will cover:

• The definition and benefits of a collaborative culture
• Key elements of effective collaboration: trust, communication, and shared goals
• Techniques for improving team dynamics and fostering open dialogue
• How to break down silos and encourage cross-functional collaboration
• The role of leadership in creating and sustaining a collaborative environment
• Practical tools for facilitating collaboration in person and remotely
• Methods to measure the effectiveness of collaboration initiatives
• Sustaining collaboration: continuous improvement and leadership support

This course is designed to be part of a larger Leadership training program but also available as an individual course, customized to your organizations size, industry and culture.